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Customer Experience

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The Customer Experience Team

The Customer Experience team ensures our clients are successful, satisfied, and supported throughout their journey with SaleCycle. From onboarding and campaign launches to optimisation and retention, we’re focused on driving client value and long-term partnerships.

Customer Success Managers (CSMs) build strong relationships, provide strategic guidance, and ensure smooth delivery of our solutions. We also work closely with tech partners to boost campaign performance, encourage adoption of the MSC platform, and confirm invoicing accuracy.

Join us!

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  • Working at SaleCycle has been a fantastic experience for me, I've had the support of the whole company behind me from day one when I joined straight out of university. I knew nothing about ecommerce or remarketing when I first started, now I’ve had the opportunity to relocate halfway around the world with my family and set up a whole new arm of the Company. It’s been a huge learning experience so far, but with the support of the C Level and wider business, I know we’re going to make it a massive success! I have so many people to thank in each and every department for teaching me everything there is to know at SaleCycle to help me get to this point in my career.

    Lachlan Naisby

    Senior Customer Success Manager

Open Vacancies

About SaleCycle

SaleCycle was founded in 2010 in Durham, UK, to empower businesses to thrive in the digital age by providing cutting-edge solutions that drive meaningful engagement and sustainable growth. 

Through relentless innovation and unwavering commitment, we strive to be the catalyst for positive change in the digital landscape, driving success for our clients and partners alike. 

We've developed strong expertise in online shopping behaviours and cutting-edge activation technologies. 

We conceive, implement, and deliver activation strategies for top brands to boost revenue on their online platforms.

Founded in 2010

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