The Customer Experience Team
The Customer Experience team ensures our clients are successful, satisfied, and supported throughout their journey with SaleCycle. From onboarding and campaign launches to optimisation and retention, we’re focused on driving client value and long-term partnerships.
Customer Success Managers (CSMs) build strong relationships, provide strategic guidance, and ensure smooth delivery of our solutions. We also work closely with tech partners to boost campaign performance, encourage adoption of the MSC platform, and confirm invoicing accuracy.
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Meet the Team!
Dani Falanga
Senior Customer Success Manager
Arturo
Senior Customer Success Manager
Ada Mariani
Team Leader
Emma Philo-Chalkley
Customer Success Manager
Katie Howell
Customer Success Manager
Will Hill
Senior Account Growth Manager
Teresa Rea
Senior Customer Success Manager
Silvia Scandali
Head of Customer Success