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Department

Customer Experience

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The Customer Experience Team

The Customer Experience team ensures our clients are successful, satisfied, and supported throughout their journey with SaleCycle. From onboarding and campaign launches to optimisation and retention, we’re focused on driving client value and long-term partnerships.

Customer Success Managers (CSMs) build strong relationships, provide strategic guidance, and ensure smooth delivery of our solutions. We also work closely with tech partners to boost campaign performance, encourage adoption of the MSC platform, and confirm invoicing accuracy.

  • Working at SaleCycle has been a fantastic experience for me, I've had the support of the whole company behind me from day one when I joined straight out of university. I knew nothing about ecommerce or remarketing when I first started, now I’ve had the opportunity to relocate halfway around the world with my family and set up a whole new arm of the Company. It’s been a huge learning experience so far, but with the support of the C Level and wider business, I know we’re going to make it a massive success! I have so many people to thank in each and every department for teaching me everything there is to know at SaleCycle to help me get to this point in my career.

    Lachlan Naisby

    Senior Customer Success Manager

Open Vacancies

About SaleCycle

Our goal is to revolutionise the way businesses connect with their customers, pioneering innovative solutions that transcend boundaries and inspire meaningful relationships.
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By charting new paths and embracing digital evolution, we envision a future where every interaction is infused with purpose and possibility.

Founded in 2010

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